Electricity/Power – the power is out – what should I do?

As an Essential Service both offices remain open with minimal staffing and measures in place to minimize contact.  Kerikeri Office 8am-4pm, Whangarei Office 7am-5pm. Our After Hours service remains in place for URGENT contacts only outside of Office opening times.

Our telephone systems are overwhelmed as we try to keep in contact with everyone - please be patient and if you can email us instead:  General Email:  officewhg@homesupport.co.nz  Payroll Email:  hsnwageskk@homesupport.co.nz

Please do not go to work if you are sick

Be Kind and Stay Safe

If the power outage has caused an emergency for you, phone 111 immediately. (e.g. you need oxygen which runs off power)
Contact Top Energy (Kerikeri and far North) 0800 867 363 or Northpower (Whangarei area) 0800 10 40 40 and report power outage.
If you have a lamp or candle that you can use safely, do so. If you need any other help, please phone your family, next of kin, friends or neighbours for help.

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