What happens if my usual Support Worker is away?

As an Essential Service both offices remain open with minimal staffing and measures in place to minimize contact.  Kerikeri Office 8am-4pm, Whangarei Office 7am-5pm. Our After Hours service remains in place for URGENT contacts only outside of Office opening times.

Our telephone systems are overwhelmed as we try to keep in contact with everyone - please be patient and if you can email us instead:  General Email:  officewhg@homesupport.co.nz  Payroll Email:  hsnwageskk@homesupport.co.nz

Please do not go to work if you are sick

Be Kind and Stay Safe

Sometimes your regular Support Worker will be away, for example on holiday or sick. When this happens, we will always try to get someone you know to come to you instead; and won’t usually call you about this. However, we will always try to call you if: someone you haven’t met before is coming instead; there is a change to the time or day your Support Worker can come ; or we haven’t been able to find someone else.

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