(COVID-19) Important Notices


NON-ESSENTIAL  CARE  HAS  BEEN  SUSPENDED WHILE  NORTHLAND  IS  IN  ALERT  LEVEL  3 - until 11.59pm on Tuesday 19th October 2021
(Non-essential care includes - housework, shopping, activities and supervision)


Safety reminder - ask at the door before entering – is the Client well? If not, please phone the Office for further instructions. DHBs recommend you undertake a STOP and WATCH for every visit, and escalate appropriately, as older people may have less typical symptoms.

**PLEASE MAKE SURE YOU WEAR A MASK BEFORE YOU COME INTO CONTACT WITH YOUR CLIENT AND CHANGE THEM BETWEEN CLIENTS TO KEEP EVERYONE SAFE**

Email to SWs 18 10 21 - Level 3
Email to SWs 12 10 21 - Level 3 and Vaccination Mandate
Email to SWs 9 10 21 - Northland Moves to Alert Level 3 Update

Email to SWs 8 10 21 - Current Situation Update
Vaccination Notice from Nick Chamberlain NDHB


PPE delivery continues as below:-

PPE is available Monday to Friday from Whangarei Office (7am – 5pm) and Kerikeri Office (8am to 4pm).  Please bring small bottle for sanitiser and bag

Mondays (Far North):
Coopers Beach: 1pm to 2pm, Gravel Pit, just past Fire Station, SH 1
Kaitaia: 11am to 12 noon, People’s Centre 

Thursdays (Mid-North):
Russell:  9.30am to 10.15am - outside 4 Square store
Paihia: 10.45am to 11.30am - in main carpark, Opposite 4 Square
Kawakawa: 12noon to 12.30pm - @ Caltex, north end
Kaikohe: 1.15pm to 2pm - under the Big tree, @ Broadway Health

Please let us know if you are running low and can’t come to either office so that we can arrange a drop off.

Testing and contact tracing remain critical.  Covid-19 Contact Tracing Register please download to keep a record of your contacts to help with contact tracing if needed or download the Covid-19 tracing app to your phone Tracer App Info.  The use of a mask or face covering will complement these basic hygiene measures.  

The most important things you can do to protect yourself and others are:

  • hand hygiene
  • physical distancing
  • coughing and sneezing into your elbow
  • regular cleaning of high touch surfaces
  • staying home if you are sick and seek medical advice via your doctor or Healthline on 0800 358 5453.

Stay safe and check back on our website for updates.

The Management Team
Home Support North Charitable Trust

Please note: We have ongoing difficulty sourcing the type / size of gloves that are suitable for our service at an affordable price.  We have had to change to purchasing large boxes of gloves and splitting them to supply 50 gloves at a time (to cover 25 visits/instances) to ensure continuity of supply for everyone.  Booties also remain in short supply (dry/blue). 

This will continue until supply is readily available or you are advised otherwise.

Useful sites and documents relating to Covid-19 - click on the links below:-

Healthcare Worker Wellbeing - Supporting you so you can support New Zealand   

Stay Safe - Covid-19 Stay Healthy Tips

Ministry of Health Covid Info App - Āwhina - link to download this app to your phone - get updates and notifications.

WeCare - contacts for help and counselling

Please check the SW Documents Page for Payroll Forms and Info.
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Previous HSN Communications:-

Email to SWs 7 9 21
Email to SWs 1 9 21
Email to SWs 27 8 21
Email to SWs 24 8 21
Email to SWs 20 8 21
Email to SWs 19 8 21
Email to SWs 18 8 21

Update for SWs 28 February 2021

Click here for Current Locations of Interest- please call the office and let us know if you have been to any of the listed locations at the times given and follow the Ministry of Health instructions to determine what action you need to take.

Ministry of Health PPE Guidelines - Level 2 - Risk Assessment
Ministry of Health PPE Guidelines - Level 2 - PPE Advice

Update for SWs 15 February 2021

COVID-19 – Alert Level 2 update @ Wednesday 12th  August 2020
Level 1 Support Worker Update 11th June 2020
Important Coronavirus (COVID-19) Lockdown Update ~ 8th May 2020
Important Coronavirus (COVID-19) Lockdown Update ~ 28th April 2020
Important Coronavirus (COVID-19) Lockdown Update ~ 25th April 2020
Important Coronavirus (COVID-19) Lockdown Update ~ 20th April 2020
Important Coronavirus (COVID-19) Lockdown Update ~ 16th April 2020
Important Coronavirus (COVID-19) Lockdown Update ~ 15th April 2020
Important Coronavirus (COVID-19) Lockdown Update ~ 14th April 2020
Important Coronavirus (COVID-19) Lockdown Update ~ 9th April 2020
Important Coronavirus (COVID-19) Lockdown Update ~ 8th April 2020
Important Coronavirus (COVID-19) Lockdown Update ~ 7th April 2020
Important Coronavirus (COVID-19) Lockdown Update ~ 6th April 2020
Important Coronavirus (COVID-19) Lockdown Update ~ 3rd April 2020