As an Essential Service both offices remain open with minimal staffing and measures in place to minimize contact.  Kerikeri Office 8am-4pm, Whangarei Office 7am-5pm. Our After Hours service remains in place for URGENT contacts only outside of Office opening times.

Our telephone systems are overwhelmed as we try to keep in contact with everyone - please be patient and if you can email us instead:  General Email:  Payroll Email:

Please do not go to work if you are sick

Be Kind and Stay Safe

Thank-you for choosing us

Notice to our Clients regarding Covid-19 ~ Coronavirus (click here to view)

We strive to provide you with the very best support at home - please let us know if this is not the case.  We do have a 
strict funding framework and due to the rural nature of covering the whole of Northland our workers are stretched quite thinly at times.

We work tirelessly to keep improving and achieve a good balance - communication is the key - if you are not going to need your support for any reason please let us know as soon as you can so that we can redeploy the worker to someone else. 

We have recently upgraded our computer systems to the industry standard Care~Call product which works alongside our new Remote Worker electronic timesheeting app that we are currently trialling with Support Workers to help reduce the amount of paperwork.  This also means that you will not be required to sign timesheets each week.

The Team @ Home Support North Cha
ritable Trust

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